All about the Diagnose Voice: Diagnosing for Solutions

Diagnosing the Diagnose Voice Businessman Stephen Covey stated that one of the most important habits for success is, to begin with the end in mind. And truly, nothing describes the diagnose voice better than this! We diagnose for solutions, and only solutions, and that makes this voice differ from the asking voices. This voice is […]
All about the Probe Voice: Probing for Insight

The Probe Voice: Drilling Beyond The Surface We are surrounded by so much information. Our probe voice is the key to understanding them better. This is a voice that takes the form of funnelled questioning, using our instincts to guide us towards generating depth and insight in the information present before us. The ability to […]
All about the Inquire Voice: Inquiring for Engagement

Introducing…The Inquire Voice! What is the first thing you say when you meet someone? Chances are likely that you would adopt an open questioning technique—what we define in SoundWave as the ‘inquire’ voice. We inquire for engagement, to allow for more information, for discussion. There is great power and magic when this style of communication […]