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All about the Challenge Voice: Challenging for Change

So, You Think You’ve Got The Challenge Voice?  In short, the challenge voice can be, well, challenging. Most of us tend to operate in our lives with assumptions, following the status quo. It’s not always wrong—assumptions are important to facilitate our decision-making process. They form the basis of our understanding and help to simplify complex […]

All about the Correct Voice: Correcting for Improvement

Setting The Tone for The Correct Voice  The correct voice is one of the more ‘controversial’ voices that we’ve seen in SoundWave. As the least preferred voice amongst our respondents, it is also perhaps one of the more directive verbal strategies. One would always know what to expect with the correct voice; it is often […]

All about the Critique Voice: Critiquing for Judgment

To Critique, or Not To Critique?  What do we do when we are faced with a difficult decision? For most of us, we are most likely to consider the situation and weigh our different options before taking action. Perhaps, we might even rely on the opinions of others to break it for us. This is […]