About SoundWave
From Conversation to Connection
At the heart of SoundWave lies a fascination with the way we talk, and its immense power to transform the way we connect with each other.
Our passion to drive change and transformation through the personal influence and impact of our talk led us to develop SoundWave’s iconic 3 Verbal Styles, the 9 SoundWave Voices (aka Verbal Strategies), the SoundWave Arc of Connection and our suite of tools like the Brilliance 3, SoundWave Self Perception and the SoundWave 360 to guide people in strengthening their human-to-human connections.
Outcomes
Why Should I Know How I Talk?
No, we’re not reading your mind—it’s what the people are asking. Why is it so important for us to know how we’re communicating, and why do we need to communicate better, when we’re already doing fine?
Simply put, how you talk makes the difference between mediocre and extraordinary. Despite what we may think, our actual communication patterns may differ from our perceived ones. Knowing how you talk is crucial because it can greatly impact your ability to achieve your desired outcomes in conversations.
According to SoundWave data,
- People think they are offering solutions (diagnose) far less than they are in fact heard to do.
- People believe they are explaining themselves (articulate) more than they are in fact heard to do.
- Probe, Critique and Correct are the truly edgy and socially risky voices. On average they are heard as the dominant voice only 6% of the time.
- Managers report their Team Members proffering solutions (diagnose), challenging (challenge) and explaining (articulation) themselves more than other respondent groups
- Team members report the voices of inquire, challenge and advise as the voices they hear their managers use most
Understanding how you talk and communicate with others is crucial to building strong relationships, achieving your goals, and making a positive impact in the world. By gaining insights into your SoundWave, you can learn how to connect more effectively with others, build trust and rapport, and express your ideas with clarity and confidence.
THE SOUNDWAVE ARC OF CONNECTION
Making The Connections You Need
Every conversation can potentially deepen connections or create distances. The voices we use, the words we choose and how we use them to determine the quality and outcomes of our interpersonal relationships. This fundamental concept illuminates the intentional focus on building meaningful relationships between people through our talk.
The SoundWave Arc of Connection shows the 5 different connections that can affect our relationships with others through our talk – Recognition, Rapport, Respect, Trust, and Commitment.
Click on the points of the arc to find out more.
SoundWave’s Three Verbal Styles
Unveiling Our Talk
Every individual has a unique talent and preference for directing conversations towards positive outcomes and responding to others at the moment with sensitivity and thoughtfulness. We are habitually and unconsciously competent in our talk through these three primary verbal styles that we communicate in: Ask, Suggest, Tell. These three styles are further divided into 9 verbal strategies, also known as the 9 voices of Soundwave.
Click on the points in the diagram to find out more about them.
Dive Deeper into SoundWave
Featured Resources
Sustaining Enterprise Excellence
Talking about Respect
About the Creator
The Master Behind Our Revolutionary Approach
Meet Kevin Eyre, the brilliant mind behind SoundWave Global. With over 30 years of experience in Organisational Learning and Development, Kevin has dedicated his career to understanding the impact of verbal interactions in the workplace. His passion for analytical research into the use of language inspired the development of SoundWave, a revolutionary approach to communication that has transformed the way people connect with each other.
As the author of ‘9 Voices: Own Your Conversation’ and a member of the Association for Business Psychology, Kevin is an expert in his field. He received his Masters degree from the London School of Economics and Political Science in the early 1980s and has since worked in Business Improvement consulting, where he honed his skills in understanding the critical role our talk plays in achieving successful outcomes.
WE'RE HERE TO HELP YOU
Frequently Asked Questions
What is SoundWave?
SoundWave is a suite of analytical tools (Brilliance 3, Self-Perception and 360) and development processes and frameworks which help people to understand how their preferred style of communication impacts those around them, enabling or limiting their performance.
SoundWave is unique also in that it looks to establish perceptions about the quality of people’s listening as well as of their talk. It seeks to challenge the erroneous belief (based often on a misunderstanding of the experiments of Albert Mehrabian) that so much the greater proportion of communication occurs through ‘non-verbal’ communication.
How many questions are there in the SoundWave assessment?
The SoundWave Brilliance, Self-Perception and 360 questionnaires are made up of 36 questions in total. Participants taking the questionnaire would have to allot a maximum of 5 points across the statements provided in each view.
The outcomes of the questionnaires—the SoundWave reports, provide data which is the basis for an interpretation and understanding of how someone talks and the effects that their talk might have.
How is SoundWave different from other tools out there?
Communication assessments and frameworks tend to focus on identifying and overcoming weaknesses. SoundWave highlights the strengths in your talk, providing personalised data insights based on analysis of your communication patterns. We then provide you with processes and frameworks for you to leverage the strengths in your conversational style to fill in the gap.
By bringing intentionality and process into how you talk, we empower you to be more courageous and confident in how you talk, build stronger connections, and achieve your intended outcomes.
GET STARTED NOW
Do You Know
How You Talk?
You only get as far as you communicate. Begin your journey towards building better relationships, valuable connections and meaningful outcomes today with SoundWave.